Free-revision policy
At Online Essay Help, we aim at providing high-quality essay writing services to our clients to ensure complete satisfaction. This has been achieved by offering free revisions. If the essay delivered to you does not meet your academic and personal needs or the writer did not follow the instructions carefully, your paper will be revised free of charge. To get a free revision, your request must meet the following criteria:
- The revision must be requested properly.
- Revision instructions must be consistent with the initial instructions.
- The revision must be requested within 14 days from the time the order was approved.
- Revision requests for large orders must be sent within 21 days after the initial approval.
Instructions
The reason for offering free revision is to ensure the final essay meets all the order requirements as stated in your initial instructions. This means that your revision instructions must comply with your initial order instructions. If you change the initial instructions, then you will not get a free revision. Our Quality Department will review your revision request and if all instructions requirements were fully satisfied, your revision requested will be rejected.
Free-revision policy: Revision request submission
Please NOTE that you cannot send your revision request via call, live chat, or through the email. Please press on the “send for revision” button on your personal order to request a free revision. Even if you had contacted our support team through other forms of communication requesting the free revision, you must use the special revision button on your personal order page. Free revision requests should be sent within 14 days from the day the order was approved.
After sending your paper for revision please provide the instructions explaining the changes the writer needs to make to ensure your essay as perfect as possible.
Unlimited revisions
As long as your revision requests meet the stated criteria, you can receive as many revisions as you need. This is offered in an attempt to ensure all the issues are resolved and the order delivered is perfect and error-free.
Deadline
You can request a free revision at any time before you approve your order. Once the order has been approved, have 14 days to request a revision after which no free revision is possible. After the 14 days without requesting a free revision, you can request for a paid revision.
Major enhancements
Your order might require major enhancements such as the paper being written from scratch or having large parts of the essay changed. This can result from an alteration of the initial order instruction or having additional instructions.
In such a case, you will be requested to pay an extra fee which will depend on the number of changes expected and the revision deadline. The same case also applies if you miss the 14 days free revision deadline after approving your paper. To get the estimated amount to pay for your revision, please contact our support team as soon as possible.
Large orders
For large orders such as thesis and dissertation, the 14 days deadline might be inadequate and thus their deadline for revision request has been set at 21 days after the initial approval. Most of these large orders are subject to the Progressive Delivery feature. This means that they are delivered in parts. Each part is delivered upon completion. Ensure you review each part before approving so you can inform the writer of any mistake before they start working on the next part.
Revision deadline
Revision deadlines are set independently depending on the number of changes required and the availability of the writer. In a case where you request to have a different writer revise your order, you might have to extend the revision deadline with up to 12 hours. This will give us enough time to get the best writer to revise your paper.
Possible reasons for requesting a revision
The following are some of the possible reasons why a client might request a revision.
- Failure of the writer to meet assignment instructions.
- If the paper is plagiarized.
- Issues with grammar or the language used in writing the essay.
- Failure to use the instructed format
- Following order instructions incorrectly.